Delivery Issues

  • Delivery Issues
  • Finish

If you are experiencing delivery issue or have a concern regarding the delivery of your newspaper, please fill out the below form. Should you need immediate assistance, please call our circulation department at (250) 493-6737 from 6:30 am to 10 am Monday to Saturday. Missed or damaged paper will be processed by a credit to your account or if requested, that day's issue can be delivered with your next delivery if that option is selected.

Contact Information
Concern
Provide additional information and/or answers in the comment field below.
Please note: Reported missed deliveries will result in a credit to your account. Selecting I want this issue will be a credit to your account and that days issue sent with your next delivery. Please contact Customer Service at (250) 493-6737 between 6:30 am and 10 am Mon to Sat for further information.
Verify and Submit

If you have an event you'd like to list on the site, submit it now!